Customer Support Center
Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Contact us by live chat, email or phone for prompt assistance. For complex enquiries our advisers will guide you through verification, deposits, withdrawals and bonus queries. We aim to respond quickly and keep communication clear and helpful, so please get in touch whenever you need a favour or clarification.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Live chat 24/7, email replies within 2 hours) |
| General enquiries | [email protected] (Sales and company enquiries; expect reply within one business day) |
| Affiliate enquiries | [email protected] (Partner team, contract and payments) |
| Phone | +44 20 7946 1825 (Call centre Mon-Fri 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 (Live chat 24/7 for urgent support) |
Contact Us by Email
Email is the preferred contact method for detailed requests, account-related issues or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details to avoid delays. This helps our team locate your case quickly and provide a faster resolution.
Send Us a Message
Response Time
At Spinlynx our support team aims to respond quickly. Most enquiries are answered within one business day; simple questions are usually resolved via live chat in minutes. More complex cases, such as verification or payment investigations, may take longer depending on the issue and documentation required. We will keep you updated at every step.
Feedback
Got feedback, suggestions or ideas to improve the site? We’d love to hear from you. Send your thoughts to [email protected] or use the feedback form and our team will review every message carefully. Your input helps us refine features, fix issues and improve the overall experience for all players in the UK.