Spinlynx Casino Terms and Conditions
This page sets out the terms and conditions that govern your use of Spinlynx online casino. It explains the relationship between us and our customers, the rules that apply to accounts, deposits, withdrawals and promotions, and what to expect if a dispute arises. By using the site you accept these terms and any updates published on the site.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Only you must use your account credentials and you must notify us immediately if you suspect unauthorised access. You are responsible for any activity that occurs under your account until you inform us and we take reasonable steps to secure it. We may require identity documents and other verification at any time to protect your account or process withdrawals.
Verification and security
We will ask for proof of identity, proof of address and, where relevant, proof of payment method before approving withdrawals or changing account limits. Documents should be genuine and current. We may temporarily restrict your account while verification checks are completed.
Eligibility requirements
To register you must be at least 18 years old and lawfully permitted to gamble in the jurisdiction where you are located. Only one account is permitted per person. Providing false information, creating multiple accounts or attempting to circumvent restrictions may result in account closure and loss of funds. Certain countries are restricted from registering; check the site for the current list.
Acceptable platform use
Use the platform for lawful, personal gaming only. Prohibited conduct includes fraud, collusion, automated betting using bots, money laundering, and any activity intended to manipulate games, bonuses or the system. We reserve the right to suspend or close accounts where there is reasonable suspicion of prohibited behaviour and to void bets or withhold funds pending investigation.
General bonus and promotion rules
Promotions are subject to their specific terms and to these general rules. Bonuses typically require a minimum deposit and are subject to wagering requirements, contribution restrictions and maximum bet limits while wagering. Wagering requirements commonly fall within industry ranges and may vary by promotion. Free spins and bonus funds will expire if not used within the time stated in the promotion. Only one active bonus may be claimed per account unless a promotion states otherwise. Bonus abuse may lead to forfeiture of bonus funds and winnings and account restrictions.
Deposits and withdrawals
We accept a range of payment methods including cards, e-wallets and cryptocurrencies. Minimum deposit amounts and any payment limits are shown in the cashier. Withdrawals are subject to verification and may be processed within a reasonable time once checks are complete. Weekly withdrawal limits may apply to standard accounts; higher limits may be available to verified customers. We do not control third-party fees applied by banks or payment providers.
Dispute resolution
If you have a complaint please contact customer support so we can investigate. We aim to resolve disputes promptly and fairly. If you remain dissatisfied after our complaints process you may seek independent advice or alternative dispute resolution where available in your jurisdiction.
Updates to terms and conditions
We may amend these terms at any time. Material changes will be published on the site and, where appropriate, notified to account holders. Continued use of the service after changes are published constitutes acceptance of the updated terms.